Reviews of some products will be awarded a small cash payment every time a member rates them "helpful", "very helpful" or "exceptional". To take advantage of this, write high-quality reviews about these products to ensure that you receive numerous positive ratings by other members.
# How are earnings for member ratings calculated?
Your earnings for ratings of your reviews by other members are calculated by multiplying the number of ratings per review by the remuneration rate for each of the reviews written. These totals are then added up and your overall earnings calculated once a month.
# What are the different rates of remuneration being offered?
1 cent per rating, 2 cents per rating or 3 cents per rating. For some reviews, you will not be paid anything for ratings. The different rates of remuneration are indicated by dollar signs which appear next to the name of the product on the product overview page when you have logged in. These symbols are not visible from any of the other product information tabs. The different payment levels are as follows: no dollar sign is shown for non-remunerated products, one dollar sign indicates 1 cent per rating, two dollar signs 2 cents and three dollar signs 3 cents.
# How is it decided how much ratings for a particular review are worth?
Because of the way Ciao is financed (by its Retail Partners and advertising clients), some products and categories are of a greater financial importance to Ciao than others – and the more money Ciao earns, the more it can give back to the Ciao community.
There are four different rates of remuneration for positive review ratings (0, 1, 2 or 3 cents per rating). The remuneration rate is determined, in part, by the combination of the level of non-member interest in the product or category, and the number of reviews already available concerning it. So a product which generates a lot of interest, but about which a review has yet to be written, would have a higher remuneration rate than one with the same level of interest but numerous reviews.
To respond to changes in interest levels, the remuneration rates are reassessed and republished at the beginning of each month. Remuneration for ratings in the previous month is unaffected.
# How often is the remuneration rate changed?
Review rating remuneration rates are reassessed and republished at the beginning of each month.
# Do I earn more for writing the first review about a product?
Yes. If you are the first member to review a product in a pay-per-rating category, you will be paid twice as much for the positive ratings your review receives as the rate indicated by the dollar signs next to the product name. You will receive double the rate for the first month after you publish the review only. Thereafter, ratings will be remunerated at the usual rate.
# How exactly does the Premium Fund work?
We offer the authors of particularly high-quality reviews - reviews which really make it easier for readers to make product decisions - extra rewards. Each month, a “Premium Fund” of up to $2,000 is divided among the best authors.
# Why doesn't Ciao publish the algorithm used in calculating Premium Fund earnings?
The Premium Fund is, for the most part, automatically divided up. Various quality measures are taken into account, such as the length of the review, the author’s objectivity and the level of interest which he/she demonstrates. Please understand that, in the interest of avoiding abuse and bias, we cannot make the exact selection process public.
# How can I find out which of my reviews have earned money from the Premium Fund?
Simply log in and go to your personal member area, "My Ciao". Then click on your "Account" tab. Here, you will be able to see any earnings that you have received from the Premium Fund under the "Bonus Program" heading. Read more about using your Ciao account.
# How can I find out about my most recent earnings from writing product reviews?
Simply log in and go to your personal member area, "My Ciao". Then click on your "Account" tab. Here, you will be able to see any earnings that you have received from ratings for reviews under the "Bonus Program" heading. Read more about using your Ciao account.
# When and how will my earnings be paid to me?
Once your account has reached a minimum balance of $5, you can request a money transfer into your PayPal account. To do so, log in and go to your personal member area, "My Ciao". Click on the "Account" tab and finally click on "Request payment". Pay-outs are made once a month to all Ciao members who have requested one or more payments in the course of that month. It may, therefore, take up to five weeks for the requested credit to be transferred into your PayPal account. Read more about using your Ciao account.
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